User Rights
User Rights
These rights include access, correction, and deletion of personal data, among others.
Users have rights regarding their personal data, subject to applicable laws.
Privacy Policy Overview
This privacy policy outlines how we handle personal data collected from users.
01
Data Collection Practices
We collect personal information such as names, contact details, and preferences to enhance user experience and ensure effective service delivery.
The categories of data collected depend on user interactions with our services.
02
Sources of Data Collection
We gather personal information through forms, surveys, and user interactions on our website.
Data is obtained directly from users during registration and service usage.
03
Types of Cookies Used
Essential cookies are necessary for website operation, while performance and functionality cookies enhance user experience.
Cookies may be categorized as essential, performance, or functionality cookies.
04
Cookie Management
Cookies are used to improve website functionality and user experience, and users can opt-out if desired.
Users can manage cookie preferences through their web browser settings.
01
Purposes of Data Processing
We use personal data to provide services, improve user experience, and comply with legal obligations.
Personal data is processed for specific, legitimate purposes as outlined in this policy.
02
Data Sharing Practices
We may share personal data with service providers who assist in our operations under strict confidentiality agreements.
Third parties with whom we share data are required to maintain confidentiality.
03
Legal Disclosures
Disclosure of personal data may occur in response to lawful requests from authorities.
We may disclose personal data to comply with legal obligations or protect our rights.
Privacy rights lifecycle
Your rights, request process, retention periods, and policy change notices
Requests
Exercising User Rights
We will respond to verified requests within the timeframe mandated by applicable laws.
Requests regarding user rights will be addressed in accordance with legal requirements.
Data Retention
Data Retention Policy
Personal data will be retained only as long as necessary for the purposes outlined in this policy.
Data retention is based on necessity and legal compliance, with regular reviews conducted.
Policy Updates
Policy Updates
Updates to this policy will be communicated via our website or direct notifications as necessary.
We will notify users of significant changes to this policy through appropriate communication channels.
Contact Information
Contact Email
Contact Number
+27 72 673 4689
Physical Address
24 Sprig Road, Rondebosch East, Cape Town, 7780
General Inquiries